THE IMPORTANCE OF TRANSPARENT CONVERSATIONS

THE IMPORTANCE OF TRANSPARENT CONVERSATIONS

By Mark Holmquist WPI Training Director Initiating frequent conversations with your team is essential to keep everyone on task, mission focused and informed on developments as we all navigate through the “new normal.”  Leaders should keep in mind that their teams are seeking greater clarity in day to day operations to understand where the organization is heading during this uncertain time.  I have always been impressed by leaders who were transparent in their conversations with an employee or delivering information in a more formal manner to a group.  The importance of being transparent while communicating with people is that it…
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Adapting to COVID – 19

2020 will be one for the history books with COVID-19 bombarding every facet of life, especially the workforce. While we strive to maintain social distancing and keep our communities healthy, many employers and employees have suddenly been thrust into the arena of telework with nothing more than laptops,e-mail addresses, and the guidance of “we will figure it out.” Employees who have never worked from home are balancing family life including children who are out of school and transitioning to digital learning platforms for the first time. They are trying to keep their kids educated, entertained, fed (every 5 minutes) and…
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Employee Engagement

Should employers care about employee engagement?The simple answer to this question is YES!  First, we need to understand how we attain employee engagement.  Employee engagement can come from motivation - either intrinsic or extrinsic ... or perhaps both.  An example of intrinsic motivation (i.e. intangible rewards) that relates to employee engagement is a feeling of accomplishment that you have helped someone through your work.   Another intrinsic motivator is a desire to learn which can be connected to providing new experiences at work or challenges to an employee.  Both of these examples require that an employer understand what motivates each…
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Going from Good to Great Using a More Effective Performance Evaluation

Poorly designed and ineffective evaluations can do more harm than good. As a matter of fact, this topic can lead to very passionate and heated discussions amongst organizational members.  While working with many organizations, we hear how evaluations look similar for members across the organization, regardless of performance, and how this can lead to resentment and apathy. We’ve even heard of supervisors having members write their own evaluation and then simply signing them! We are often questioned on the merit of evaluations and what the best approach is. We believe that performance measurement systems that are tailored to the individual vs.…
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